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Dr. John Townsend

Dr. John Townsend and his team offer executive coaching, corporate consulting, and leadership training in a variety or programs. Join us today!

Archives for October 2019

Positivity

October 25, 2019 by Dr. John Townsend Leave a Comment

In general, a lifetime’s worth of a positive attitude will result in more success and fulfillment than a lifetime’s worth of a negative attitude.  People who believe in the good in others, in themselves, and in their situations, will generally do better in their endeavors. So let’s look at a few tips to help you develop this capacity for yourself.

Determine your “why.”  Positivity requires some thought and effort, so you have to have a reason to make the effort worth it.  Being positively positive so you can be positive is…weird.  So what is a good reason?  Here are a few that really matter to us: 

  • Motivation: Being driven to do something intentional about your life or situation.
  • Resilience:  Being able to bounce back from a loss or failure, and move ahead.
  • Energy:  Having the wherewithal to take effort.
  • Creativity:  Being able to access new ways of looking at life, relationships and opportunities.

So think through these, and realize that positivity will help you get what you’d like in life.

Journal your positive and negative thoughts every day for a week.  When we journal we are able to notice patterns. And patterns tell us a great deal. Just spend 10 minutes remembering the events of your day, and what positive or negative thoughts you had about them. You may find that you tend to be especially negative at work, or at home, or when you have a challenge, or even a win, because sometimes we devalue our wins so that we won’t be disappointed.  

Discover what tends to happen that causes negativity in yourself. From that journaling, focus on the areas in which you find yourself the most negative, and dig into the reasons. You may have had failures in the past, or have disappointed yourself.  

Tie in power to positivity. A great deal of positivity comes from knowing we are not helpless in life. When we don’t think we have choices, we enter what psychologists call a state of learned helplessness, and it is very difficult to feel positive. You don’t have to feel like you are Superman or Wonder Woman, with almost unlimited power. But realize you always have a choice somewhere, and use it.

Embrace, don’t avoid, the negative. I know people who are addicted to total positivity, 24/7. It’s almost as if they must see the half full cup at all times, and have a huge smile doing it. The problem is that these people are actually less committed to reality than to positivity, but the truth is that reality is the only place we should live. So move toward the negatives in your life. Admit them, bring them to supportive people, find solutions and accept what can’t change. The most successful people I know have this mantra:  accepting the positive and the negative, but with positive being dominant. In other words, give a little more focus to the positive, in the end. 

Be with people who have realistic belief in you. The right people are a significant source of positivity. When you don’t believe in yourself, spend some time with an individual who sees you more positively than you do yourself. Neuroscience research says it’s almost contagious. Just make sure their belief is realistic, and not “I just know you’ll play in the NFL and then be President of the United States”…unless that is actually realistic!

Be with people who can “go there.” Ironically, we also benefit from those who simply understand our disappointments and being overwhelmed. You would think those individuals would make us more negative. But what really happens is that we don’t feel alone. We feel connected. Being with someone who can be “in the well” with us, as I describe in my book People Fuel, might be the most powerful positivity enhancer of all.

Develop the capacity of a positive attitude.  It really makes a difference.

Best,

John  

Filed Under: Education, Growth, Mentoring

How to Resolve Conflict Avoidance

October 19, 2019 by Dr. John Townsend Leave a Comment

This is simply a “you just have to learn it” skill. The most successful and happiest people I work with are able to enter into conflict with those in their life, family and work.  And I can’t begin to tell you how many otherwise talented and genuinely good people get hamstrung on their inability to have difficult conversations.  Psychologists refer to the problem as conflict-avoidant behavior.

We are conflict-avoidant when we know we need to face a problem with someone and get it resolved, but our high anxiety makes us kick the can down the road, hoping against hope that things will get better.  99% of the time, they actually get worse, sort of metastasizing into something we really don’t want.  So instead of going for the short term peace of avoidance, go for the long term solution that will really make things better for you.  Here are some tips to help you:

Deal with your anxiety.   Most of the time, we don’t run from conflict for a logical or rational reason, for example, when someone is threatening us with a gun.  There is sound logic there!  We more avoid conflict for emotional reasons, manifesting themselves as anxiety.  Figure out exactly what drives your anxiety, because anxiety always has a focus.  Some common sources of anxiety are:

  • Rejection: When someone important to us disconnects from the relationship.
  • Anger: When we don’t have the skills to handle an angry person, and we  become frightened and overwhelmed.
  • Guilt: When we are prone to see ourselves as the bad guy, and take on all the responsibility for the problem, instead of our actual contribution.
  • Loss of control: When we are more afraid of our own strong feelings than we are the other person, and we actually are concerned we might say or do something we’ll regret.

We don’t have space here to go into these sources, but often, talking it out with a mature person or counselor can do a great deal to help.  The point is, don’t let anxiety paralyze you.

Script the conversation.  Research shows that we do better in conflict when we have thought out what we want to say, in a talking-point manner.  Then we don’t get lost or confused. Write out a brief script and learn it, so you won’t need to have it in front of  you, and you can have good eye contact with the person.

Make the sandwich.  Conflict resolves more effectively when it begins and ends with authentic affirmation and care, and when the issue itself is the meat in the middle of the “sandwich.” Think how much it has helped you to have someone let you know, in a real way, that they are for you and not against you, in a difficult talk.

Know when to back off.  Some people readily deal with conflict, when they are approached, and navigate it with truth, respect and love.  They do well in these scenarios.  And some react in anger, victim statements, intense emotions, blame and excuses.  Just learn when the reactions are dominating things, and you don’t see any progress.  That means it might be time to call it a day and try something different at another time.  If it’s not working, it’s not working.

Conflict isn’t fun, but neither is surgery.  When done well, however, it can lead to a great deal of positive results in your life.

Best,

John

Filed Under: Boundaries, Communicating

Clarity: The Capacity to Perceive the Important

October 11, 2019 by Dr. John Townsend Leave a Comment

We’ve all had “ah-ha” experiences in life, and hopefully we have more than less of them, because they are very helpful in life, relationships, and leadership. Sometimes this can be called insight, or the lights came on, or even it all came together. All of these terms describe clarity. Simply put, clarity is the capacity to perceive the important.

When you find yourself frustrated in trying to communicate to another about how things are going in your life, and realize they are more engaged in their own world than they are yours, that is clarity: I’m working too hard to express myself here! Or when you are getting to work early in the morning leaving late in the evening, and realize you need to work smarter instead of harder, that is clarity: I have to come at this from another angle!

The opposite of clarity is obscurity. Think of when your car windshield is dirty from the weather. You can’t see what’s out there, and the outside view is fuzzy. When we fail to engage in clarity, our choices and relationships don’t go right, and we don’t get to our goals and passions.

Fortunately, clarity is a skill that can be learned and used practically. When you practice the following tips, it will save you lots of time, energy and resource.

Know what you want. You can’t figure out your route unless you know your
destination. If someone came to you with their Google Maps app open, and said, “How do I get there? I need clarity”, you would say, “Get where? To Des Moines, or to New Zealand, or to a great Chinese restaurant?” Don’t be hesitant to say what you want. Maybe you want your organization to be more efficient, or for your team to collaborate better. Maybe you want to solve a parenting problem that won’t go away. State it, and write it down for yourself.

Ask “why” before “how.” How is important, but it must always follow why. We are a quick-fix culture, and it’s not paying off for us. We often give in to band aid fixes (the how) and not permanent solutions at a core level (the why). I was working with two business partners who wanted to make decisions with less conflict. They started the conversation with, “we need 3 steps to better decisionmaking.” They had their laptops ready to take notes. I said, “Great, then let’s talk about why you have problems making decisions.” They were a little frustrated because they wanted quick answers, liked “active listening”, be rational” and “make a plan.” But I have done this enough that I knew if we didn’t find out why they clashed, those three answers would be useless. We got to the why, and things ended up well.

Be open to new and negative. Our brains tend to go in paths we are used to. We just stay in our comfort zones. An engineer friend of mine once told me that there are 2 rules of engineering: First, if something doesn’t work, use a hammer. Second, if it still doesn’t work, use a bigger hammer (apologies to all my engineer friends). Instead, get onto your whiteboard or a large sheet of paper, maybe with a team, and get outside of the box. Just brainstorm ideas, especially that involve bad news, which isn’t comfortable. But you might find clarity in that uncomfortable or negative place. It might be messy. It might involve effort. But who cares? This is actually the core of all creative inventiveness.

Look at yourself (ouch). Finally, people who use clarity are brave enough to face their own shame and self-judgment and say, “Could the problem be me?” In fact, the most successful people I work with start with this one. It’s the best first step. Remember: if one person tells you that you are a horse, tell them they need to be on meds. But if seven people tell you that you are a horse, go buy a saddle. Take the beam out of your eye and things will clear up.

Clarity will open you up to new answers and new opportunities. Spray that
ammonia solution on the windshield of your brain! It will be worth it.

Best,

John

Filed Under: Communicating, Education, Growth, Leadership

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