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Dr. John Townsend

Dr. John Townsend and his team offer executive coaching, corporate consulting, and leadership training in a variety or programs. Join us today!

Education

Your Brain is Worth Changing Your Lifestyle For

November 1, 2019 by Dr. John Townsend Leave a Comment

We all know the importance of brain health. The research is so strong about how much better our lives are if our brain is doing well. For example, Harvard Health Publishing suggests the following habits to follow:

  • Get mental stimulation
  • Get physical exercise
  • Improve your diet
  • Improve your blood pressure
  • Improve your blood sugar
  • Improve your cholesterol
  • Consider low-dose aspirin
  • Avoid tobacco
  • Don’t abuse alcohol
  • Care for your emotions
  • Protect your head
  • Build social networks

This is a very well done and comprehensive list.  However, most of us look at these habits and think, “Well, I’m working on a few of these, already, I’m doing well on these few,  and I’m not sure I have time and energy for those few.”  It can be a bit overwhelming. Here are some ideas for busy people, to put a bit of time in for a healthy brain:

Get external support for working out. Exercise helps cover a number of the above good  habits. Having worked with many executives who struggle in the area of working out, my experience is that the #1 key to a lifetime of working out several times a week, is bringing others into your regimen.  That can mean working out with someone, joining a class, having someone send you a support text on the days you are scheduled to hit the gym, or hiring a trainer. We are more motivated and consistent when we stop doing this as a lone ranger, and bring someone else into the situation.

Engage in gaining info about the brain once a week. What we think about, we focus on, and consequently, we are more prone to follow up about. Just spend 10 minutes a week reading an online article, or listening to a podcast, or watching a YouTube video on brain health. It will help keep you interested and motivated.

Notice  your improvements. Nothing keeps us moving better than seeing small, incremental successes each week. It might be as simple as getting on the scale, or seeing yourself do better on a crossword puzzle. Baby steps help a lot here.

Take your future seriously. Most of us have a lot going on in the present that keeps us very busy: kids, marriage, relationships, careers and a social life.  It is so easy to live day-by-day.  Pulling back and looking at our lives year-by-year doesn’t feel real. But successful people, including those who are successful in brain health, never forget the future.  It is coming, and just because we don’t see it, that train is always headed toward us. Be prepared by taking care of your brain. It is the same reasoning that makes us want to save for retirement, before we get too old to generate the savings we need.  

So take some time in your calendar to be nice to your brain. It will thank you, in the form of clarity, memory, positivity and energy.

Best,

John


Filed Under: Communicating, Education, Growth, Mentoring, Planning

Positivity

October 25, 2019 by Dr. John Townsend Leave a Comment

In general, a lifetime’s worth of a positive attitude will result in more success and fulfillment than a lifetime’s worth of a negative attitude.  People who believe in the good in others, in themselves, and in their situations, will generally do better in their endeavors. So let’s look at a few tips to help you develop this capacity for yourself.

Determine your “why.”  Positivity requires some thought and effort, so you have to have a reason to make the effort worth it.  Being positively positive so you can be positive is…weird.  So what is a good reason?  Here are a few that really matter to us: 

  • Motivation: Being driven to do something intentional about your life or situation.
  • Resilience:  Being able to bounce back from a loss or failure, and move ahead.
  • Energy:  Having the wherewithal to take effort.
  • Creativity:  Being able to access new ways of looking at life, relationships and opportunities.

So think through these, and realize that positivity will help you get what you’d like in life.

Journal your positive and negative thoughts every day for a week.  When we journal we are able to notice patterns. And patterns tell us a great deal. Just spend 10 minutes remembering the events of your day, and what positive or negative thoughts you had about them. You may find that you tend to be especially negative at work, or at home, or when you have a challenge, or even a win, because sometimes we devalue our wins so that we won’t be disappointed.  

Discover what tends to happen that causes negativity in yourself. From that journaling, focus on the areas in which you find yourself the most negative, and dig into the reasons. You may have had failures in the past, or have disappointed yourself.  

Tie in power to positivity. A great deal of positivity comes from knowing we are not helpless in life. When we don’t think we have choices, we enter what psychologists call a state of learned helplessness, and it is very difficult to feel positive. You don’t have to feel like you are Superman or Wonder Woman, with almost unlimited power. But realize you always have a choice somewhere, and use it.

Embrace, don’t avoid, the negative. I know people who are addicted to total positivity, 24/7. It’s almost as if they must see the half full cup at all times, and have a huge smile doing it. The problem is that these people are actually less committed to reality than to positivity, but the truth is that reality is the only place we should live. So move toward the negatives in your life. Admit them, bring them to supportive people, find solutions and accept what can’t change. The most successful people I know have this mantra:  accepting the positive and the negative, but with positive being dominant. In other words, give a little more focus to the positive, in the end. 

Be with people who have realistic belief in you. The right people are a significant source of positivity. When you don’t believe in yourself, spend some time with an individual who sees you more positively than you do yourself. Neuroscience research says it’s almost contagious. Just make sure their belief is realistic, and not “I just know you’ll play in the NFL and then be President of the United States”…unless that is actually realistic!

Be with people who can “go there.” Ironically, we also benefit from those who simply understand our disappointments and being overwhelmed. You would think those individuals would make us more negative. But what really happens is that we don’t feel alone. We feel connected. Being with someone who can be “in the well” with us, as I describe in my book People Fuel, might be the most powerful positivity enhancer of all.

Develop the capacity of a positive attitude.  It really makes a difference.

Best,

John  

Filed Under: Education, Growth, Mentoring

Clarity: The Capacity to Perceive the Important

October 11, 2019 by Dr. John Townsend Leave a Comment

We’ve all had “ah-ha” experiences in life, and hopefully we have more than less of them, because they are very helpful in life, relationships, and leadership. Sometimes this can be called insight, or the lights came on, or even it all came together. All of these terms describe clarity. Simply put, clarity is the capacity to perceive the important.

When you find yourself frustrated in trying to communicate to another about how things are going in your life, and realize they are more engaged in their own world than they are yours, that is clarity: I’m working too hard to express myself here! Or when you are getting to work early in the morning leaving late in the evening, and realize you need to work smarter instead of harder, that is clarity: I have to come at this from another angle!

The opposite of clarity is obscurity. Think of when your car windshield is dirty from the weather. You can’t see what’s out there, and the outside view is fuzzy. When we fail to engage in clarity, our choices and relationships don’t go right, and we don’t get to our goals and passions.

Fortunately, clarity is a skill that can be learned and used practically. When you practice the following tips, it will save you lots of time, energy and resource.

Know what you want. You can’t figure out your route unless you know your
destination. If someone came to you with their Google Maps app open, and said, “How do I get there? I need clarity”, you would say, “Get where? To Des Moines, or to New Zealand, or to a great Chinese restaurant?” Don’t be hesitant to say what you want. Maybe you want your organization to be more efficient, or for your team to collaborate better. Maybe you want to solve a parenting problem that won’t go away. State it, and write it down for yourself.

Ask “why” before “how.” How is important, but it must always follow why. We are a quick-fix culture, and it’s not paying off for us. We often give in to band aid fixes (the how) and not permanent solutions at a core level (the why). I was working with two business partners who wanted to make decisions with less conflict. They started the conversation with, “we need 3 steps to better decisionmaking.” They had their laptops ready to take notes. I said, “Great, then let’s talk about why you have problems making decisions.” They were a little frustrated because they wanted quick answers, liked “active listening”, be rational” and “make a plan.” But I have done this enough that I knew if we didn’t find out why they clashed, those three answers would be useless. We got to the why, and things ended up well.

Be open to new and negative. Our brains tend to go in paths we are used to. We just stay in our comfort zones. An engineer friend of mine once told me that there are 2 rules of engineering: First, if something doesn’t work, use a hammer. Second, if it still doesn’t work, use a bigger hammer (apologies to all my engineer friends). Instead, get onto your whiteboard or a large sheet of paper, maybe with a team, and get outside of the box. Just brainstorm ideas, especially that involve bad news, which isn’t comfortable. But you might find clarity in that uncomfortable or negative place. It might be messy. It might involve effort. But who cares? This is actually the core of all creative inventiveness.

Look at yourself (ouch). Finally, people who use clarity are brave enough to face their own shame and self-judgment and say, “Could the problem be me?” In fact, the most successful people I work with start with this one. It’s the best first step. Remember: if one person tells you that you are a horse, tell them they need to be on meds. But if seven people tell you that you are a horse, go buy a saddle. Take the beam out of your eye and things will clear up.

Clarity will open you up to new answers and new opportunities. Spray that
ammonia solution on the windshield of your brain! It will be worth it.

Best,

John

Filed Under: Communicating, Education, Growth, Leadership

People Fuel, Part 3: The Seven “C’s” of Relationships

September 17, 2019 by Dr. John Townsend Leave a Comment

How is your “People Picker?” We all choose individuals to be around us, and most of them are pretty good finds. But it’s easy to also get a bit out of balance, and have a lot more “drain” conversations than “gain” conversations. This can lead to fatigue and burnout, and then everyone gets drained.

In my new book People Fuel, I present a model of the different types of relationships, the Seven “C’s”, that will help you be a bit more intentional and clear about knowing how to spend your time. Here is a summary of those “C’s”, ranked from highest to lowest resource for you:

  1. Coaches: Those individuals with whom we engage, to mentor, develop, guide and direct us. A coach can be paid or pro bono. Coaches have 3 qualities: (1) they are subject matter experts of in some area of your interest: leadership, parenting, emotional health, spiritual growth, or physical training for example; (2) they know how to coach. There is a science of coaching, and they know the theory and steps of taking a person from point A to point B. The Townsend Institute, for example, trains students in getting a Masters or a credential in Coaching (townsendinstitute.com); and (3) they have no personal need for you
    to be a mutual friend or buddy. That’s fine, but they make the time “all about you.”
  2. Comrades: Your Life Team. Those 3-10 individuals who know it all about you, accept you fully, but also tell you the truths you need to hear. Comrades are also fully involved in their own growth, and are vulnerable with you, as they want help from you as well, in mutual improvement. Comrades can be in a group, or individuals, or some hybrid.
  3. Casuals: Those friends and neighbors you have who are just good, positive people. Maybe your kids are on the same soccer teams, or you like the same music events. Casuals help us experience being in the moment and enjoying life with someone. They are also a “farm team” as potential Life Team members.
  4. Colleagues: We spend a great deal of time working, and it’s important to work with the right people. You don’t always have a say in those with whom you work. But as much as possible, work with those who are (1) truly competent; (2) relationally oriented; and (3) work well on teams. This can make your work life an energy-producing experience.
  5. Care: Those individuals who are without something they need, and which you have the capacity to supply to them. This can range from helping mentor a young business person to supporting young parents to digging wells in a developing country. Our Care relationships help us make the world a better place, and also they release oxytocin in us, the hormone that lifts our spirits, reinforcing us to repeat those behaviors again. We always need to be giving back in life, that’s a large part of what a healthy life is about. But we also need to be aware that we may be spending too much time and energy in too many Care relationships as well.
  6. Chronics: Sometimes called the “bless their heart” individuals. Chronics are not bad people, they are often very good people. They do have long term patterns of having lots of problems that rarely go away: job, financial, emotional, family and relationship struggles, for example. That is not a problem in and of itself, as we all have our challenges. But Chronics also have what I call a flat learning curve, that is, they don’t learn much from their experiences, nor do they apply all the advice you give them, time after time. They want to spend time with you, but more because you are a caring and supportive person, less because they want to apply your advice. You can spend enormous time and meetings trying to help Chronics, and just not see change.
  7. Contaminants: We are all imperfect, but Contaminants are at another level. They have bad motives. They tend to be envious, and desire to divide and damage others. They can attack your business, your church, your marriage, your family, or your own soul. When you have clear evidence that you are dealing with a Contaminant, you must warn them of their behavior, and then create safety and distance from them.

When I take leaders and families through these categories, the first thing they usually say is “Hey, I’m bottom heavy!” In other words, they become aware that they have too many Care, Chronic and Contaminant relationships, and not enough Coaches, Comrades and Casuals in their lives. This imbalance can lead to significant losses of energy and positivity.

The answer is to right-size matters. First build up the Coaches and Comrades, then begin pruning back the lower categories. I spell out exactly how to do this in the book, in a reasonable and respectful way.

You will be amazed at how things go better for you!

Best,

John

Filed Under: Communicating, Education, Growth, Leadership, Mentoring, Uncategorized

The Oldest Shoe Store in America and What We Can Learn from It

September 4, 2019 by Dr. John Townsend Leave a Comment

My wife Barbi and I recently returned from a combination trip of attending a close friend’s destination wedding, plus vacationing, both in the beautiful state of Maine. We stayed in the downtown area of the seaport village of Belfast. Across the street from us was a brick building with the sign: “Colburn Shoes: Oldest Shoe Store in America 1832.” 187 years. Now that is a run!

Since I do a great deal of work with family businesses, I had to find out their secret sauce. So we walked over and got to know Brian Horne, the father of the present owner, Colby, who purchased it from his dad a few years back. Brian was generous in providing me with time and information.

The story is that the Colburn family originally owned and operated the store for several generations, then the Horne family bought it from them a few generations ago, but kept the name. It has been in continual operation all that time. I asked Brian the secret to this sort of amazing longevity. He said it came down to 2 things:

  1. Keeping up with the product. Brian said shoe lines and styles are always changing, and someone has to continue researching what will work in the current market.
  2. Prioritizing great customer service. The Colburn staff spends a great deal of time with their customers, both local and vacationers like us. I observed that dynamic in a couple of trips to the store. They were engaging with the shoppers, asking questions and finding out what they were interested in.

I asked about internet competition with brick and mortar establishments. Brian said, “We had some scares in the beginning of that shift. But shoes seem to be a product that requires a tangible and personal shopping experience, so we have done all right.” Barbi and I were also impressed with our own personal shopping experience, enough so that she bought a couple of pairs of shoes, and I bought my first-ever Birkenstocks. See the photo of Brian, my Birks and me.

Now, on a leadership and business level, think about the two secret sauces. The first is task-related: knowing and having the right product. The second is people-related: connecting and communicating with people. It always boils down, ultimately, to these two.

We can all learn from the Colburn story. Go visit them on your next trip to Maine!

Best,

John

Filed Under: Education, Growth, Leadership, Planning, Uncategorized

Career World from Job World: Following Your Passion

February 19, 2019 by Dr. John Townsend Leave a Comment

Work is a major section of your life, taking up 40-60 hours a week,  and for decades. It’s important, and you need to think through it objectively and make those decades produce something meaningful for you. But it’s sometimes difficult to know when it’s time to pull the trigger and make the transition from a job to a career.

A job matters in that it’s a way to pay the bills.  It provides some security for you. However, a career not only provides the compensation, but also serves as a way to take your passions, develop them to a high level, produce a meaningful product or service, and develop yourself on a growth track along with way.  

Fewer people are sticking with one successful career these days; there are too many opportunities to learn and grow in different areas. So be ready and agile for that possibility.

I am often asked the question of “how do I know when it’s time to quit my job and go for the career?” Here are the answers I provide, which are customized to different people’s situations:

Determine your passion.  There is a percentage of people who unfortunately have to do things they are not interested in, to make a living.  Don’t assume that you are in that group. Instead, go ahead and do a “passion search” to feel what you need to feel about your career:  enthusiastic, curious, energized, losing time. The quickest way to do that is to search MyMajors.com for lots of areas and specific roles in which you might be interested.  Beyond that, you’ll probably want to hire a career coach, who will have assessments and so much more information that you do. Very much worth it.

When you have researched where you want to go. Some people quit their job and then figure out the next step. I have seen it work from time to time, but not regularly. I recommend taking nights and weekends during your job weeks, and doing R&D on your desired career: read about it, talk to people, take courses, go to conferences. You may find that it’s not a good fit for you. Or you may find that you know a lot more about it and are ready to go.

When you know the players, and there is a position or a good chance of one. Jobs come and go. But you need steady people who are impressed with you and want to keep you around. I call these people “advocates”, and they will put energy into you getting the right position. Talk with them, meet anyone they want you to meet. They are feeding you opportunities.   

When you can afford the move. It can be a scary time to go from an unsatisfying position which does provide a steady paycheck, to a gap where you’re not sure of anything.  You’re letting go of one trapeze, and don’t see the next one! So have funds saved up to have a minimal existence for a few months, so you can survive and concentrate on the career.  I recommend 90 days of survival living that will keep you alive and motivated.

The longitudinal research about the end of life studies the regrets people have when life is almost over. The conclusion is that 15% of us regret what we did, those bad decisions. And 85% of us regret what we didn’t do, taking that chance.  

Best to you,

John Townsend, Ph.D.

Filed Under: Education, Growth, Leadership, Mentoring

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