Critical Archives - Dr. John Townsend

We often feel powerless when a natural disaster strikes. Watching the news, seeing those affected, we quickly realize natural disasters do not discriminate.

The recent wildfires in the southwest and 2017’s destructive hurricane season caused untold damage to lives and property. All of us have either read about or experienced disasters, such as earthquakes, tornadoes, floods, and tsunamis.

Unfortunately, we will see them again in the future as well.

Here are some tips to be able to deal with these sorts of negative realities that exist at a high-magnitude level:

1. Do what life requires. It is easy to become somewhat obsessed and focused on the past or the next disaster. While we all need to prepare adequately for these occurrences, our minds are not equipped to stay “on call” thinking about these. Psychologists call this hypervigilance, a state of constant alertness. One aspect of hypervigilance is that the demands on your adrenal glands, constantly being engaged, causes them to become fatigued, which can be debilitating to your health and happiness. Instead of being “on call” for the next disaster, do what is required in your life: take care of your relationships with your family and friends; work in something meaningful and useful; keep your self care a priority; engage in your interests and passions; and help other in some form of service. This is not denial. It is simply letting your mind and behavior do what they do best.
2. Stay connected. Isolation and avoiding vulnerable relationships tend to have a magnifying effect on our stress reactions to disaster. Aloneness makes us worse, not better. Having a few supportive, understanding and warm people in your life, where you can mutually share your fears, your lessons learned and your hopes will do a great deal to help you function and feel normal.
3. Learn resilience. Resilience is a psychological term describing the ability to bounce back over time after a stress or loss. People who are resilient, for example, work through financial difficulties, health issues and family troubles, often to their previous level of functioning. Resilience is not instant, but it is an important skill. Learn resilience over the smaller matters in life, using patience, perseverance and a positive attitude. This will prepare you for the larger issues you will encounter.
4. Remove any demand for a just universe. The idea of “this is not fair” and “it’s not just” is a normal reaction to catastrophic events. It is just how our minds respond. But if “this isn’t fair” becomes an internal mantra, it will tend to sap your strength, your clarity of mind and your sense of well being. Just begin to accept that the world doesn’t run on “fair”, though it would be nice if it did. Instead, substitute “it is what it is, and I will deal with what it is.” That will be much more helpful and empowering for you.

You’ve probably heard the old saying, “everyone is a critic.” This is our way of saying we all have opinions on one subject or another. In general, most people can have disagreements without escalation. When this happens, everyone comes into the disagreement with a healthy approach, and most leave the conversation better for having a good, healthy interaction.

But, sometimes we have to disagree with difficult people. You have probably had to deal with a difficult person in your life. Whether in-person on their computer or mobile device, difficult people are out there. (They are everywhere, actually!)

Whether we like it or not, we’ll have to deal with them with the same grace and truth we apply to all realms of our lives.

Change Your Perspective

Now, I’m going to give you some insight into how to work with critical people for a healthier outcome.

The core issue of a critical person is that when they face a problem, they negate the good. That’s no good. That’s not the healthy way to deal with problems!

Everybody has some level of critical analysis when it comes to problem-solving. That’s perfectly fine. You have to say, “Well, I screwed up there, or we have a cultural problem here, or we have an organization problem here, or whatever.”

It’s not that they see bad things per se. Instead, they negate the good. Even though life’s tough, it should be more positive than negative. Pretty simple right? So, critical people tend to be way out of balance.

We must ask ourselves where this comes from. You have to understand where critical people come from just to see they’re not making this up.

So how does one become a critical person? Let’s look at that next. Where does the problem start?

Family of origin: Sometimes, they have a family of origin issues where they were raised around a lot of criticism and that became the norm.
Environment: Some people are just around negative people all their lives and assume that’s just a normal way to communicate.
The Receiving End: Sometimes a person is the recipient of a lot of criticism.
Disappointment: A lot of times, at a deep level, critical people have been disappointed so much that it’s a way to avoid taking a risk and saying this is what I want.

Get Control Over It

You’ve probably got a critical person in your life; we all have that one person (or possibly more) who can’t seem to see the good in any situation. Here are a few simple truths that hopefully help you gain some control over the situation.

Forget about pleasing them: I’m sorry to say it, but you can’t please them! They’re unpleasable because they’re critical! They move the goalpost so that the goal is unattainable. Don’t try to please them, you will just be spinning your wheels.
Don’t get involved in power struggles: Do not escalate the disagreement to show them that you’re “more alpha.” Male alpha or female alpha, don’t show them that you’re an alpha because they can escalate till the cows come home. No good. Waste of time.

I’ve covered what not to do above. Now, let’s get into a few healthy ways to handle critical people.

6 Healthy Ways to Handle Critical People

Hear them: Just say, “Help me understand.” The road to solving problems comes when people feel heard.
Understand they didn’t come in a vacuum: This disagreement did not occur in a vacuum, they got to this critical point from somewhere, so it gives you a sense of patience and empathy for them.

Let them know how you feel: That awareness will help the lights come on. They will often go, “Well, tell me when I do that again.”

Ask them what they want: Ask them to say what they desire. Make them be specific! Because remember, they’re probably dealing with defending against disappointment and so they are more identified by what they do not want than what they do want.
Affirm the baby steps: It’s hard for a critical person to be balanced and look at the good because the good never meant anything good for them. So when they finally say, “Well, I just want to tell the team good job. That’s all I got to say.” That’s when, you know, pop the cork, have a big party, thank you. We need to know that and don’t let them say, “But you need to do these other things.” No, that’s not okay. Affirm the baby steps, it’s hard work for them. Write down a couple of vulnerabilities, it’ll really give you power and control over that.
Request more positives: Let them know that they can keep the negatives and that they need to add to the positives. You are trying to redo the way their brain works. Then, you can really repair the relationship and make them happier and a better place to work with and be a friend to them.

It will be difficult, especially at first, but I promise you that this kind of stuff works. Just like you, critical people have goals, desires, and wants. You can be an advocate for the person and share warmth for a healthy outcome.

When working with a critical person, you might need help with the conversation. TownsendNOW can give you the Christian-based guidance you’re seeking.