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Dr. John Townsend

Dr. John Townsend and his team offer executive coaching, corporate consulting, and leadership training in a variety or programs. Join us today!

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6 Ways We Can Learn to Trust Again

July 16, 2018 by Dr. John Townsend Leave a Comment

We are born trusting. In the beginning, we put our trust in our parents and relatives to care for us, love us, and keep us alive. Yes, these are basic needs, but they are also important ones!  

Unfortunately, over time, something happens.

We get let down. We get left out. We go through a break-up or betrayal. The hard truth is that a lot of things just happen in our lives that cause us to lose trust in others. Knowing this, is it even possible to learn to trust again?

Yes. You can trust again!

Defining Trust is a Must

How do we define trust?

Trust is allowing someone to know our vulnerabilities. It’s about revealing our soft spots, failures, pain, negatives, and weaknesses. When you allow someone to see the real you, it’s a way of saying, “I trust you with this information, and I believe that you’re not going to do something hurtful to me with it.”

In the Bible, one of the translations for the word “trust” in Hebrew is “to be careless.” This means that you have so much trust in someone that you’re just careless with them. You don’t worry about saying the right thing. There is no walking on eggshells. There is no fear. You are truly yourself when you show that vulnerability and trust.

This “carelessness” comes from knowing that, no matter what, you are safe with this person you trust. When someone violates that trust or exposes one of the “secret parts” of ourselves that we don’t share with everyone, it hurts. Sometimes deeply.

That betrayal is what I call a trust fracture. How do trust fractures happen? Unfortunately, trust can be broken in a number of ways, especially as we grow older.

Divorce, problems with an adult child, challenges at work, friendship drama, and disappointment are all common culprits of trust fractures. How we approach rebuilding trust after it fractures that makes all the difference.

The Two Big Don’ts in Trusting

Two different outcomes can happen when someone breaks our trust. Sadly, sometimes these trust fractures happen more than once and we experience a hurtful pattern from the same person. Small breaches in confidence add up! Once those breaches happen, it can be hard to trust anyone, whether they’re a longtime friend or someone new.

Big Don’t #1: We don’t trust anyone.

When we lose trust, we often default to not trusting ANYONE. That’s not good at all. You need safe people in your life and that means having trust in them. They’ll give you the right nutrients for a happier and more trusting life. (Information on how to identify the safe people in your life is in my blog post here.)

Big Don’t #2: We trust everyone (but shouldn’t)

Or, conversely, we trust TOO quickly. When people let us down or are inconsistent, we can sometimes forgive and forget without sitting back and thinking, “Let me discern if you’re gonna really change your ways here.”

Then, the cycle repeats.

Trusting everyone or trusting no one at all is not a healthy way to work through losing trust. You end up in a passive permanent state where you wait for people to come to you. That won’t give you the nutrients you need at all.

6 Ways to Learn to Trust Again

The good news is that you can learn to trust again, no matter how deep the fracture, if both people agree to change (and actually do).

Repairing a trust fracture won’t happen overnight. It is going to be hard work, too. It takes time to rebuild trust or to initially put your trust in someone after a pattern of broken promises. But, if you follow these steps, you will be in a prime position to start trusting again.

  • Count The Cost. By not trusting anyone, consider these questions: What am I missing out on? Am I lonely? Am I lacking energy? Healthy boundaries are one thing. They help us with trusting people. But, when you put up too many boundaries to the point of isolation, you lose out on the potential for the nutrients needed for a happier life.

  • Don’t Be Afraid. A big step toward rebuilding trust or putting your trust in someone new is overcoming the fear-need complex. It’s something in our head that says, “I’m afraid of needing people so I won’t need them. But, then I feel like I really need them and I get afraid.” It’s a hard, back and forth internal struggle. Let the need overcome that fear.
  • Stick Your Toe in the Water. Take a small risk with someone NEW and see what happens. Allow someone to see a small mistake you made and be vulnerable. This is what happens right after you work through the fear I mentioned in #2.
  • Pick the Right People to Trust. Trusting someone is hard, so don’t make it harder than it has to be. Make sure people deserve your trust. You’ve got to make sure the people you’re surrounding yourself with are not going to intentionally betray your trust I always stress the need to identify safe people and trust is a big part of that concept.
  • Treat Others as You Want to Be Treated. Trust is truly a two-way street. The foundation of trust is built when you treat someone well, regardless of what they can or can’t do for us. Start to look out for them, start to put their needs in front of your own. It’s a lot easier to build trust with someone who shows consistent, good behavior toward us. It’s also a way to show the other person how they can build trust with you!
  • Balance Strength & Vulnerability. A strong person is one who can be vulnerable with others. Meaning, strength comes from being able to trust someone. For example, if you tell someone you want to trust that you’re feeling anxious about a situation at work and they give you warmth in response, that’s a show of strength. It is not weak to show vulnerability. Quite the opposite in fact. Keep in mind, this is not the kind of strength that dominates people or controls them, but the kind of strength that is balanced with being vulnerable.

It takes a lot of work to build trust, and even more, work to build it back up after a trust fracture. Trust is not something that should be given freely (meaning just to anyone). It should be earned.

Filed Under: Communicating, Growth Tagged With: communication, grace, healthy, nutrients, safe people, trust, warmth

3 Tips for Creating A Strong Process Group

June 10, 2018 by Dr. John Townsend Leave a Comment

We’ve been talking about the importance of forming a life team to help with your intentional growth in the personal and professional realms. Along those same lines, I now want to talk with you about the idea of process groups.

What is a Process Group?

You already know what a group is – pretty self-explanatory right?

In every group, there are always two elements present: the content or subject matter, and the process. The process element is where people talk about how they feel, and not just what they think. People talk about what things are like and what their needs are.

For example, if you go take a course at a college, it’s pretty much nothing but content. By comparison, if you go to group psychotherapy, it’s pretty much nothing but process.

For our purposes, I’m talking specifically about the groups where process is dominant, with people talking about their needs, feelings, challenges, and their relationships with each other. This fits into the concept of a life team in many respects.  

In a process group, 5-10 individuals meet face to face to share their struggles and concerns with 1-2 trained professionals. The power of process groups lies in the unique opportunity to receive multiple perspectives, support, encouragement and feedback from other individuals in a safe and confidential environment.

Why Are Process Groups Important?

Simply put, people are the fuel of life. We know this. When we are healthy, it’s because we’ve got good people in our lives who nourish us with encouragement, wisdom, acceptance, safety, vulnerability, empathy, and challenge. It’s a little like a healthy, balanced diet.

Process groups are a great place to get the nutrients we need to live a successful and healthy life.

It’s not just facts and skills. We need those things, but it’s also people really getting deep with each other and sharing the nutrients of life. It becomes mutually healthy and beneficial concurrently.

What Makes a Good Process Group?

Let me give you three key aspects of a really good process group.

Full disclosure: I have facilitated close to 5,000 process groups myself, so I’m a deep believer in them. I’m a process group junkie because I see the power, not only in my own life, but in the people and companies I work with.

3 Tips for a Healthy Process Group

  1. It needs to be facilitated. Someone has to be in charge. The group must have somebody who has specific training in doing process groups. It can be a professional or a therapist or someone licensed. Just someone who knows their 10,000 hours of how to properly facilitate a process group.
  2. It must be a safe space. Similar to a life team, process groups are about opening up about your hurts, challenges, and insecurities. There are struggles you have and you need a safe place where you can open up about them in a judgment-free zone.
  3. Respect for your needs and emotions. You know, there’s not many places in the world where our needs and emotions are respected. The group has to be a place where people say, “I wanna hear the challenge.” You don’t have to just give the good news. You can say you’re overwhelmed, embarrassed, or ashamed. It’s okay and admitting these feelings will be welcomed by people that care about you.

How Can a Process Group Fit In Your Life?

I look at process groups as a family, really. People were designed to be in families. You have your family of origin or your biological relatives. Your process group, much like your life team, is secondary to your family of origin and offers different nutrients.

The real difference is that your process group family is made up of people that have the love,  wisdom, and structure you maybe didn’t get from your biological family. Your process group sort of fills in the gaps left by your biological family.

It is important to include people in your life that you’re not biologically related to for growth support. For more information on creating a process group, watch the topic video inside the TownsendNOW video library. 

 

Filed Under: Growth, Uncategorized Tagged With: communication, encouragement, nutrients, safe people

Follow These 3 Steps to Find Your Life Team

June 3, 2018 by Dr. John Townsend Leave a Comment

Your life team is critically important to your wellbeing. This support system will help you overcome the challenges you face in the personal and professional realms.

I’m going to discuss my three-step process to help find those great people to have in your corner when the going gets tough below. Hopefully, you will be inspired to find your life team!

1. Identify Your Life Team

First of all, what is a life team? Let’s talk about this a little bit.

In your life, you are going to interact with thousands of people. Family, friends, classmates, coworkers, etc. Having the right kind of people in our lives is a great gift.

Think of your life path like your car. It needs fuel to get down the road. It needs proper maintenance to run correctly and keep you safe. By the same token, you also need the right kind of people in your life. Your life is there to help you accomplish the things you need to do to be successful.

They might offer you support in the following areas:

  • Take care of your family
  • Make the money you need
  • Have the right kind of job
  • Get up in the morning and feel good
  • Go work out. Have friends
  • Go take vacations
  • Achieve things

Do You Need a Life Team?

Maybe you are wondering if you actually need a life team in order to get the most out of your experiences. Let’s examine this a bit.

  • Do you ever feel overwhelmed by your to-do list at work at home?
  • Are you completely satisfied with your career?
  • Is your overall physical and emotional health where you want it to be?

Chances are, you have areas in your personal and professional growth that could use support.

When you aren’t able to make things happen on your own (without support), it’s time to consider changing your fueling system in your car. It’s time to make an effort to build your life team.

We tend to hang around the people in our lives because they chose us. Throughout life, you just kind of choose people who reciprocate. They might pick you because you’re nice, warm, have answers, or you’re kind.

If you really want to get the energy you need, as well as the resources, wisdom, and the smarts you need in life, you’re going to have to pick some people to change your fuel a little bit.

This doesn’t necessarily mean reject or condemn anybody. We all have friends at different levels. It just means you must make sure you’ve got the right people in your corner.

2. Understand Why a Life Team is Important for Growth

So now that you understand what a life team is, let’s talk a little bit about why you need to assemble yours now.

So much of the energy we need to live life comes from other people. It just does! Much like vitamins for our physical body, we have the need for certain people in our circle for a great life. Your life team will give you those nutrients; their support will give you the energy needed to keep growing and moving forward! You then use that energy to fulfill your purpose in the world.

Surrounding yourself with people who you can count on, who will listen to you, who give you warmth, and won’t judge is critical to overcoming obstacles. It’s that simple!  

3. Create a Life Team

We’ve covered what a life team is and why it’s important. Now, let’s get started on creating your life team.

Ideally, you need somewhere between 3-10 people on your life team. Ten is kind-of the maximum because it takes time to develop in-depth relationships with people. Keep in mind that the larger the group, the longer it will take.

Your time is valuable and so is theirs. Less than three people may not provide the life nutrients you need for growth.

The great thing about people is that everyone contributes something different to your life. Certain people have wisdom, while others offer empathy, challenge you to grow, or have strong insight.

Now, This is Not a Team in the Traditional Sense.

I know it sounds like everyone is getting #TeamYou jerseys. But, the truth is you probably won’t meet your life team all at one time. Think of them as people you pick up along the way.

Let me tell you about my own life team. I have 10 people on Team Townsend because I have a lot of needs. They all live in different parts of the country and don’t know each other well. The common thread connecting them is me!  

What Does it Take to Be #TeamYou?

Consider these questions as you seek out people who can provide valuable nutrients for growth:

  • Can they be vulnerable with you and can you be vulnerable with them? If you can’t be vulnerable, you can really never get what you need out of the relationship. When people feel they have to have it all together all the time, they’ll sort of never get anywhere in life. Vulnerability is a real answer to growth.
  • Can you really be honest about the negatives in your life, including failure, things you’re embarrassed about, and things where you’re beating yourself up? Not only must players on your life team be vulnerable, they’ve got to have total safety. There’s no shaming, no judging, and no advice a lot of the time. Chances are they will be great listeners and great at asking you the right questions to help you find answers.
  • Can they challenge you and offer honesty? They must be able to say, “I think you’re going the wrong direction here,” or maybe just give you wisdom or data or information or life experiences. Bottom line – they’ve got to have truth in them.
  • Is there chemistry? If you don’t really like them personally, then you won’t want to have lunch or coffee with them. If you don’t enjoy spending time with them and learning from them, don’t add them to your life team!

Life Team: Assemble!

Ready to assemble your life team? Let’s get started! Here are my suggestions to get you started.

Make two lists. One is a list of the prospects by going through your email and phone contacts. Make a second list of the people that shouldn’t be prospects.

Although it may sound harsh, this is an important part of the process. After some reflection, you may learn you’re letting people in your boundary space that you shouldn’t. Or maybe you’re not giving enough time and energy to the relationships that benefit you. Trust me, you’ll find a lot of good things happen when you do those two lists.

This list will likely take you a couple of hours, but prune the list down to 20-40 people. Then, pick the first person that looks like an ideal life team member and, call them and ask to catch up. Spend some time with them.

When you talk, take one little step of vulnerability. Maybe you admit something is kind-of hard to them, like “I’m really struggling with my job,” or, “One of our kids is kind of going south,” or “I’m struggling with my dating life,” or whatever. Be open to the person.

If they give you a bunch of advice, change the subject, or talk about themselves, that’s not a good sign.

But, if they move toward you and say, “I had no idea. Tell me more about that. That’s really hard,” you know you’ve got a potential. The key here is that they are able to listen, and not make it about themselves.

I recommend that you have three or four lunches or coffee meet-ups with someone you consider a prospect for your life team before creating your final roster. Their support will be critical to your overall growth, so take your time and get it right!

Once you have picked your life team, your next step is asking them for their support. What you say after three or four meetings is, “I’m getting really intentional about my growth. And I know my growth involves getting a lot of people around me who really want to grow and change and support each other, and I’d like to meet on a regular basis.”

It will take time to build a team, somewhere between four and six months. A life team can’t be sporadic.

Try to get together regularly, whether it’s once a month or once a week to just talk about life and how you can help each other grow.

If you’re struggling with identifying who should be on your life team, let me help you. Subscribe to TownsendNOW today and start identifying the good people who can truly help you grow.

 

 

Filed Under: Family, Growth, Uncategorized Tagged With: life team, listening, nutrients, relationships, safe people, truth, vulnerable, warmth

Digital Boundaries

May 7, 2018 by Dr. John Townsend Leave a Comment

Tech offers many wonderful options through the web, smartphones, tablets, and so forth. That being said, it can be very easy to “sucked in” to the digital world and lose sight of priorities in the real world. It can also make it hard to set aside time to take care of yourself and others.

What Are Digital Boundaries?

Simply put, digital boundaries are property lines designed to optimize the positives and minimize the negatives of the digital world.  

When you have reasonable property lines, the digital world becomes your servant and not your master. It’s often the other way around for many of us these days.

That’s not good for us.

Why Are Digital Boundaries Important?

Let me explain why digital boundaries are so important. First, there are times we MUST have freedom from access, meaning access to yourself, people who want your time and attention or to hang out.

The digital age has changed everything. It’s no longer just getting up, going to work, coming home, and spending time with family. Now, anybody can get to you anywhere on the planet, at any time of day, 24/7, sun up, sun down, moon up, moon down.

Have you ever had an instance where you get home from work and you get an email or text and think, “Oh, that’ll take me a second?”

It’s bad for our brains.

It’s bad for our relationships.

In fact, it’s bad for life.

Starting Setting Digital Boundaries

The time to set some digital boundaries is NOW! To start, we need to set reasonable digital boundaries when we get home from work. Yes, it’s time to turn off your devices and being present! For example, I like to go ‘no digital’ for an hour after I get home from work to spend quality time with my wife and kids.

Setting digital boundaries is an important idea is because we need great relationships in real life to keep us energized. I mean, isn’t life really about relationships and the things we do?

Great relationships thrive with face-to-face interaction. The more face time you have with the people that are important to you (like someone you’re dating, your spouse, your kids, grandkids, or your great friends) the better the relationship will be.

Making time to connect with these people in real life, instead of digitally, will help foster strong relationships. Emphasize how important seeing them face-to-face is to you, and I’m confident you’ll be happy with how these relationships grow.

What my wife and I do sometimes is have a “non-pixelated night.” This means there’s no TV, you can’t get to us over the phone, and there’s no texting or email. I know you think this might be impossible to do. Admittedly, it’s been hard, but really cool. Try limiting your digital exposure over time instead of all at once to get started.

Worried about your own digital boundaries? Join TownsendNOW to get help setting realistic digital boundaries with the people in your life!

 

Filed Under: Boundaries, Uncategorized Tagged With: boundaries, communication, conversations, digital, listening, nutrients, relationships

Grace and Truth

March 2, 2018 by Dr. John Townsend Leave a Comment

Grace and truth are vital parts of your spiritual and personal growth.

First, let’s talk about grace. Grace is that the other person is for us. They’re on our side. That “for” could be a lot of things. It can be acceptance, support, good listening, or it could be encouragement.

Truth is information. It’s facts. It’s data. It’s reality. Truth comes from so many sources. Truth comes from the Bible. Something good or something you need to change.

Think about how these work for a second. See, grace really means something when someone goes into the negative aspects of who you are. The judged aspects, the embarrassing aspects, the shameful aspects. When you feel grace from that, you really understand grace.

In relationships, grace and truth are essential nutrients for growth. It takes a lot for a person to grow emotionally and relationally. It’s just like all the nutrients we need to take in through food and supplements.

We talk about protein, carbs, fat, vitamins and minerals. Just like our body needs those categories to take in and eat, you have to have grace and truth for the rest of your life to grow.

One of the ways to understand the relationship between the two is that truth is sort of like a protective framework or a skeleton. Grace is the heart of who you are, while truth is the strong framework that keeps it from being hurt or damaged. Truth protects us.

Grace without truth is a lot more fun, but grace without truth really leads to license and chaos. You got to have both.

The relationship between grace and truth is very important. Make sure, when you’ve got truth to tell someone, that you express it within a context of grace, “I’m for you,” and listening to them so they understand and feel. Convey that you’re for them in your body language, the words you use, empathy, and your eye contact. When you express it to them in a way they can understand it, you’ll get a lot more change, openness, and positive feelings back from them because you had grace.

Filed Under: Growth, Uncategorized Tagged With: encouragement, faith, grace, nutrients, safe, truth, warmth

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