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Dr. John Townsend

Dr. John Townsend and his team offer executive coaching, corporate consulting, and leadership training in a variety or programs. Join us today!

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4 Components of Good Character

July 23, 2018 by Dr. John Townsend Leave a Comment

“It builds character.”

You’ve surely heard the phrase at least once in your life. Generally, that statement is said to a person after something negative has happened in their lives that they must now overcome. So, by now, you’ve probably heard it at least once.

Look, life is tough. It just is. I understand the struggles surrounding getting older, becoming parents and grandparents, upsizing, downsizing, illness, career transitions, grief – this list goes on and on. How you handle the ups and downs of life makes all the difference and can indeed build character.

What Exactly Is “Character?”

Admittedly, the definition of “character” is somewhat abstract.

I define it as having a set of abilities required to meet the demands of reality. Most of the time, we are not really in control of what’s happening around us. That’s okay. It’s part of God’s plan for us.

As you know, life has many requirements to function. As you get older, it goes from making the bed and tying your shoelaces to finding your life’s passion, marrying the right person, having a family, and eventually retiring to enjoy your golden years. All of that “stuff” requires character because none of it is easy at the outset.

To make life work, you must focus on character growth first, and not just the results you want in the end.

Why Is Character Growth Important?

There are two main reasons character growth is so critical to all aspects of your life.

First, everything starts with who you are on the inside. Who you are shapes how you behave. How you behave then becomes how you relate and how you relate becomes how you succeed.

So, it starts with the inside and works outward. We all want great relationships. Character growth allows how we are on the inside to create the warmth that radiates around us.

Secondly, character is important because life has lots of demands. They can be simple or they can be as complicated. Either way, life is demanding and your character shapes how you approach and handle these situations.

The Four Components of Good Character

Now, I’m going to break down the four components of good character. These will make all the difference for having a successful life.

    1. Attachment: Attachment is the ability to trust and be vulnerable, to be able to open up to people and create a support network. These could be people who end up on your life team. You also understand that not everyone is safe or meant to be a part of that. Attachment means finding the right people to provide the nutrients you need for growth. Read about how to create your life team here.
    2. Separation: Separation means the ability to have your own voice, make your own choices, and to be a free person. Because some people are very attached, they have relationships, but they feel guilty about speaking up and about disagreeing and confronting. This means they don’t have good boundaries. Separation and attachment need to balance each other out as you work on your character.
    3. Integration: Integration means there are two kinds of realities in our life: There’s the positive realities of my strengths, good people, good experiences, and great mission in life. But, there are also negative realities, like my own brokenness, my own failure, my own losses, my own pains, how other people let me down, and how I’ve let other people down. Integration means I can live with the positives very well and I can embrace the negatives at the same time.
    4. Maturity: Maturity means I am confident in who I am and I know why I’m here. Maybe you’ve raised a great family and have a wonderful career. Maybe you’ve learned to walk away from negative relationships. Maturity also means being able to take everyone’s needs into consideration when making important decisions, including your own.

So, what now? In your own life, start identifying those four character growth components and see where you have room for growth.

Life will not work until we have the character to make it work.

 

Filed Under: Family, Growth Tagged With: boundaries, character, family, grace, leadership, safe people, Townsend, TownsendNOW, vulnerable, warmth

6 Ways We Can Learn to Trust Again

July 16, 2018 by Dr. John Townsend Leave a Comment

We are born trusting. In the beginning, we put our trust in our parents and relatives to care for us, love us, and keep us alive. Yes, these are basic needs, but they are also important ones!  

Unfortunately, over time, something happens.

We get let down. We get left out. We go through a break-up or betrayal. The hard truth is that a lot of things just happen in our lives that cause us to lose trust in others. Knowing this, is it even possible to learn to trust again?

Yes. You can trust again!

Defining Trust is a Must

How do we define trust?

Trust is allowing someone to know our vulnerabilities. It’s about revealing our soft spots, failures, pain, negatives, and weaknesses. When you allow someone to see the real you, it’s a way of saying, “I trust you with this information, and I believe that you’re not going to do something hurtful to me with it.”

In the Bible, one of the translations for the word “trust” in Hebrew is “to be careless.” This means that you have so much trust in someone that you’re just careless with them. You don’t worry about saying the right thing. There is no walking on eggshells. There is no fear. You are truly yourself when you show that vulnerability and trust.

This “carelessness” comes from knowing that, no matter what, you are safe with this person you trust. When someone violates that trust or exposes one of the “secret parts” of ourselves that we don’t share with everyone, it hurts. Sometimes deeply.

That betrayal is what I call a trust fracture. How do trust fractures happen? Unfortunately, trust can be broken in a number of ways, especially as we grow older.

Divorce, problems with an adult child, challenges at work, friendship drama, and disappointment are all common culprits of trust fractures. How we approach rebuilding trust after it fractures that makes all the difference.

The Two Big Don’ts in Trusting

Two different outcomes can happen when someone breaks our trust. Sadly, sometimes these trust fractures happen more than once and we experience a hurtful pattern from the same person. Small breaches in confidence add up! Once those breaches happen, it can be hard to trust anyone, whether they’re a longtime friend or someone new.

Big Don’t #1: We don’t trust anyone.

When we lose trust, we often default to not trusting ANYONE. That’s not good at all. You need safe people in your life and that means having trust in them. They’ll give you the right nutrients for a happier and more trusting life. (Information on how to identify the safe people in your life is in my blog post here.)

Big Don’t #2: We trust everyone (but shouldn’t)

Or, conversely, we trust TOO quickly. When people let us down or are inconsistent, we can sometimes forgive and forget without sitting back and thinking, “Let me discern if you’re gonna really change your ways here.”

Then, the cycle repeats.

Trusting everyone or trusting no one at all is not a healthy way to work through losing trust. You end up in a passive permanent state where you wait for people to come to you. That won’t give you the nutrients you need at all.

6 Ways to Learn to Trust Again

The good news is that you can learn to trust again, no matter how deep the fracture, if both people agree to change (and actually do).

Repairing a trust fracture won’t happen overnight. It is going to be hard work, too. It takes time to rebuild trust or to initially put your trust in someone after a pattern of broken promises. But, if you follow these steps, you will be in a prime position to start trusting again.

  • Count The Cost. By not trusting anyone, consider these questions: What am I missing out on? Am I lonely? Am I lacking energy? Healthy boundaries are one thing. They help us with trusting people. But, when you put up too many boundaries to the point of isolation, you lose out on the potential for the nutrients needed for a happier life.

  • Don’t Be Afraid. A big step toward rebuilding trust or putting your trust in someone new is overcoming the fear-need complex. It’s something in our head that says, “I’m afraid of needing people so I won’t need them. But, then I feel like I really need them and I get afraid.” It’s a hard, back and forth internal struggle. Let the need overcome that fear.
  • Stick Your Toe in the Water. Take a small risk with someone NEW and see what happens. Allow someone to see a small mistake you made and be vulnerable. This is what happens right after you work through the fear I mentioned in #2.
  • Pick the Right People to Trust. Trusting someone is hard, so don’t make it harder than it has to be. Make sure people deserve your trust. You’ve got to make sure the people you’re surrounding yourself with are not going to intentionally betray your trust I always stress the need to identify safe people and trust is a big part of that concept.
  • Treat Others as You Want to Be Treated. Trust is truly a two-way street. The foundation of trust is built when you treat someone well, regardless of what they can or can’t do for us. Start to look out for them, start to put their needs in front of your own. It’s a lot easier to build trust with someone who shows consistent, good behavior toward us. It’s also a way to show the other person how they can build trust with you!
  • Balance Strength & Vulnerability. A strong person is one who can be vulnerable with others. Meaning, strength comes from being able to trust someone. For example, if you tell someone you want to trust that you’re feeling anxious about a situation at work and they give you warmth in response, that’s a show of strength. It is not weak to show vulnerability. Quite the opposite in fact. Keep in mind, this is not the kind of strength that dominates people or controls them, but the kind of strength that is balanced with being vulnerable.

It takes a lot of work to build trust, and even more, work to build it back up after a trust fracture. Trust is not something that should be given freely (meaning just to anyone). It should be earned.

Filed Under: Communicating, Growth Tagged With: communication, grace, healthy, nutrients, safe people, trust, warmth

3 Tips for Creating A Strong Process Group

June 10, 2018 by Dr. John Townsend Leave a Comment

We’ve been talking about the importance of forming a life team to help with your intentional growth in the personal and professional realms. Along those same lines, I now want to talk with you about the idea of process groups.

What is a Process Group?

You already know what a group is – pretty self-explanatory right?

In every group, there are always two elements present: the content or subject matter, and the process. The process element is where people talk about how they feel, and not just what they think. People talk about what things are like and what their needs are.

For example, if you go take a course at a college, it’s pretty much nothing but content. By comparison, if you go to group psychotherapy, it’s pretty much nothing but process.

For our purposes, I’m talking specifically about the groups where process is dominant, with people talking about their needs, feelings, challenges, and their relationships with each other. This fits into the concept of a life team in many respects.  

In a process group, 5-10 individuals meet face to face to share their struggles and concerns with 1-2 trained professionals. The power of process groups lies in the unique opportunity to receive multiple perspectives, support, encouragement and feedback from other individuals in a safe and confidential environment.

Why Are Process Groups Important?

Simply put, people are the fuel of life. We know this. When we are healthy, it’s because we’ve got good people in our lives who nourish us with encouragement, wisdom, acceptance, safety, vulnerability, empathy, and challenge. It’s a little like a healthy, balanced diet.

Process groups are a great place to get the nutrients we need to live a successful and healthy life.

It’s not just facts and skills. We need those things, but it’s also people really getting deep with each other and sharing the nutrients of life. It becomes mutually healthy and beneficial concurrently.

What Makes a Good Process Group?

Let me give you three key aspects of a really good process group.

Full disclosure: I have facilitated close to 5,000 process groups myself, so I’m a deep believer in them. I’m a process group junkie because I see the power, not only in my own life, but in the people and companies I work with.

3 Tips for a Healthy Process Group

  1. It needs to be facilitated. Someone has to be in charge. The group must have somebody who has specific training in doing process groups. It can be a professional or a therapist or someone licensed. Just someone who knows their 10,000 hours of how to properly facilitate a process group.
  2. It must be a safe space. Similar to a life team, process groups are about opening up about your hurts, challenges, and insecurities. There are struggles you have and you need a safe place where you can open up about them in a judgment-free zone.
  3. Respect for your needs and emotions. You know, there’s not many places in the world where our needs and emotions are respected. The group has to be a place where people say, “I wanna hear the challenge.” You don’t have to just give the good news. You can say you’re overwhelmed, embarrassed, or ashamed. It’s okay and admitting these feelings will be welcomed by people that care about you.

How Can a Process Group Fit In Your Life?

I look at process groups as a family, really. People were designed to be in families. You have your family of origin or your biological relatives. Your process group, much like your life team, is secondary to your family of origin and offers different nutrients.

The real difference is that your process group family is made up of people that have the love,  wisdom, and structure you maybe didn’t get from your biological family. Your process group sort of fills in the gaps left by your biological family.

It is important to include people in your life that you’re not biologically related to for growth support. For more information on creating a process group, watch the topic video inside the TownsendNOW video library. 

 

Filed Under: Growth, Uncategorized Tagged With: communication, encouragement, nutrients, safe people

Follow These 3 Steps to Find Your Life Team

June 3, 2018 by Dr. John Townsend Leave a Comment

Your life team is critically important to your wellbeing. This support system will help you overcome the challenges you face in the personal and professional realms.

I’m going to discuss my three-step process to help find those great people to have in your corner when the going gets tough below. Hopefully, you will be inspired to find your life team!

1. Identify Your Life Team

First of all, what is a life team? Let’s talk about this a little bit.

In your life, you are going to interact with thousands of people. Family, friends, classmates, coworkers, etc. Having the right kind of people in our lives is a great gift.

Think of your life path like your car. It needs fuel to get down the road. It needs proper maintenance to run correctly and keep you safe. By the same token, you also need the right kind of people in your life. Your life is there to help you accomplish the things you need to do to be successful.

They might offer you support in the following areas:

  • Take care of your family
  • Make the money you need
  • Have the right kind of job
  • Get up in the morning and feel good
  • Go work out. Have friends
  • Go take vacations
  • Achieve things

Do You Need a Life Team?

Maybe you are wondering if you actually need a life team in order to get the most out of your experiences. Let’s examine this a bit.

  • Do you ever feel overwhelmed by your to-do list at work at home?
  • Are you completely satisfied with your career?
  • Is your overall physical and emotional health where you want it to be?

Chances are, you have areas in your personal and professional growth that could use support.

When you aren’t able to make things happen on your own (without support), it’s time to consider changing your fueling system in your car. It’s time to make an effort to build your life team.

We tend to hang around the people in our lives because they chose us. Throughout life, you just kind of choose people who reciprocate. They might pick you because you’re nice, warm, have answers, or you’re kind.

If you really want to get the energy you need, as well as the resources, wisdom, and the smarts you need in life, you’re going to have to pick some people to change your fuel a little bit.

This doesn’t necessarily mean reject or condemn anybody. We all have friends at different levels. It just means you must make sure you’ve got the right people in your corner.

2. Understand Why a Life Team is Important for Growth

So now that you understand what a life team is, let’s talk a little bit about why you need to assemble yours now.

So much of the energy we need to live life comes from other people. It just does! Much like vitamins for our physical body, we have the need for certain people in our circle for a great life. Your life team will give you those nutrients; their support will give you the energy needed to keep growing and moving forward! You then use that energy to fulfill your purpose in the world.

Surrounding yourself with people who you can count on, who will listen to you, who give you warmth, and won’t judge is critical to overcoming obstacles. It’s that simple!  

3. Create a Life Team

We’ve covered what a life team is and why it’s important. Now, let’s get started on creating your life team.

Ideally, you need somewhere between 3-10 people on your life team. Ten is kind-of the maximum because it takes time to develop in-depth relationships with people. Keep in mind that the larger the group, the longer it will take.

Your time is valuable and so is theirs. Less than three people may not provide the life nutrients you need for growth.

The great thing about people is that everyone contributes something different to your life. Certain people have wisdom, while others offer empathy, challenge you to grow, or have strong insight.

Now, This is Not a Team in the Traditional Sense.

I know it sounds like everyone is getting #TeamYou jerseys. But, the truth is you probably won’t meet your life team all at one time. Think of them as people you pick up along the way.

Let me tell you about my own life team. I have 10 people on Team Townsend because I have a lot of needs. They all live in different parts of the country and don’t know each other well. The common thread connecting them is me!  

What Does it Take to Be #TeamYou?

Consider these questions as you seek out people who can provide valuable nutrients for growth:

  • Can they be vulnerable with you and can you be vulnerable with them? If you can’t be vulnerable, you can really never get what you need out of the relationship. When people feel they have to have it all together all the time, they’ll sort of never get anywhere in life. Vulnerability is a real answer to growth.
  • Can you really be honest about the negatives in your life, including failure, things you’re embarrassed about, and things where you’re beating yourself up? Not only must players on your life team be vulnerable, they’ve got to have total safety. There’s no shaming, no judging, and no advice a lot of the time. Chances are they will be great listeners and great at asking you the right questions to help you find answers.
  • Can they challenge you and offer honesty? They must be able to say, “I think you’re going the wrong direction here,” or maybe just give you wisdom or data or information or life experiences. Bottom line – they’ve got to have truth in them.
  • Is there chemistry? If you don’t really like them personally, then you won’t want to have lunch or coffee with them. If you don’t enjoy spending time with them and learning from them, don’t add them to your life team!

Life Team: Assemble!

Ready to assemble your life team? Let’s get started! Here are my suggestions to get you started.

Make two lists. One is a list of the prospects by going through your email and phone contacts. Make a second list of the people that shouldn’t be prospects.

Although it may sound harsh, this is an important part of the process. After some reflection, you may learn you’re letting people in your boundary space that you shouldn’t. Or maybe you’re not giving enough time and energy to the relationships that benefit you. Trust me, you’ll find a lot of good things happen when you do those two lists.

This list will likely take you a couple of hours, but prune the list down to 20-40 people. Then, pick the first person that looks like an ideal life team member and, call them and ask to catch up. Spend some time with them.

When you talk, take one little step of vulnerability. Maybe you admit something is kind-of hard to them, like “I’m really struggling with my job,” or, “One of our kids is kind of going south,” or “I’m struggling with my dating life,” or whatever. Be open to the person.

If they give you a bunch of advice, change the subject, or talk about themselves, that’s not a good sign.

But, if they move toward you and say, “I had no idea. Tell me more about that. That’s really hard,” you know you’ve got a potential. The key here is that they are able to listen, and not make it about themselves.

I recommend that you have three or four lunches or coffee meet-ups with someone you consider a prospect for your life team before creating your final roster. Their support will be critical to your overall growth, so take your time and get it right!

Once you have picked your life team, your next step is asking them for their support. What you say after three or four meetings is, “I’m getting really intentional about my growth. And I know my growth involves getting a lot of people around me who really want to grow and change and support each other, and I’d like to meet on a regular basis.”

It will take time to build a team, somewhere between four and six months. A life team can’t be sporadic.

Try to get together regularly, whether it’s once a month or once a week to just talk about life and how you can help each other grow.

If you’re struggling with identifying who should be on your life team, let me help you. Subscribe to TownsendNOW today and start identifying the good people who can truly help you grow.

 

 

Filed Under: Family, Growth, Uncategorized Tagged With: life team, listening, nutrients, relationships, safe people, truth, vulnerable, warmth

Are You Using Social Media in a Healthy Way?

May 14, 2018 by Dr. John Townsend Leave a Comment

I love using social media. It’s not going away, and I’m glad. Social media makes our lives better, but that also means that we must be able to use it wisely.

Before we get any further, let me just define the terms here.

Social media is any kind of a website or application that involves the delivery of content that leads to interaction with other people.

Benefits of Healthy Social Media Use

Social media can provide many benefits, including:

  • Stronger Relationships
  • More Success
  • Entertainment

Unfortunately, we tend to see people get stuck in addictive cycles on social media. This could mean they are constantly on their phone, which can also lead to physical problems like eye strain headaches. Or, they seek out people who may’ve been problematic in the past, which can lead to all kinds of emotional challenges. Social media is supposed to be primarily for entertainment. It simply cannot take over your life.

The main thing to consider when using social media is, “Is it helping me be a better person? Am I in charge of it or is it in charge of me?”

Watch Out For the Negatives of Social Media

Let me give you some of the negative ways people handle being constantly connected.

The first is access issues. You have your home life, work or school life, friends, church, etc. All too often, work or school can be accessed through text or email. You are technically available anytime. Do you respond or simply let it go for the time being?

Another thing is quality vs. quantity. When surfing social media make sure you’re not allowing stuff in that’s going to adversely impact your emotional or spiritual well-being. Then, there’s quantity. There’s so much research out there about how people are spending way too much time on Facebook, Twitter, etc., and it gets in the way of real life and real experiences.

Healthy Social Media Boundaries

Now, let me give you some healthy ways to deal with this:

  1. Make sure you’re living a healthy life. You’re working out and dealing with people who are good for you and you’re doing something meaningful with your time. Nature abhors a vacuum. When we don’t have a healthy life and we’re lonely or isolated, we have a tendency to go into the digital world. This is the addictive process. Look, just like some people turn to drugs or alcohol, they can also go into the social media world because their real life’s not working. So, have the healthiest life possible.
  2. Set realistic ground rules. To start, establish times when you cannot be accessed. Use this as a time where you can be disconnected and have real-world experiences, whether it a be a workout or going to church.

 

 

Filed Under: Boundaries, Uncategorized Tagged With: communication, encouragement, grace, healing, healthy, safe people, warmth

Who Are “Safe People?”

March 9, 2018 by Dr. John Townsend Leave a Comment

Simply put, a safe person is someone who influences you to be the person you were designed to be. It’s just that simple. It’s a person in your life who influences you. They encourage you.

Safe people are the engine that helps influence and structure the person you were designed to BE. Not the person you are NOW. I hope I’m safe for some people and I’ve got safe people around me.

Let me give you just a brief list of the nutrients that people provide for us. They accept us. They don’t judge us. They know, even with our flaws and our failings and our fears, that they’re okay with us and we’re okay with them. Safe people give us the truth. Sometimes they give us hard feedback. Safe people give us the tough talk we need sometimes.

On the other hand, the wrong kinds of people can really help you make the worst decisions.

When you meet certain people, do you feel like you need a nap afterward? I want my people in my life after I’ve been around them, to feel energized like, “Okay, I’m a better person. They have influenced me and I’ve influenced them to be the person we were designed to be.”

When you’re around people that bring you down, you don’t feel like yourself anymore or like you’ve fallen backward. You want to always be moving forward.

Here’s the problem: sometimes we don’t know how to pick. Sometimes, we pick the wrong people. Some of us have a little neon sign on our forehead that says, “Hi, 1-800-use-me.” We don’t pick people. Instead, people pick us because we’re useful, helpful, loving, and all that.

I want to help you change that.

 

Filed Under: Growth, Uncategorized Tagged With: encouragement, faith, growth, safe people, warmth

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